Refund Policy

Our Refund Policy outlines the terms and conditions for requesting a refund for your purchases from Mcakeryy. Please read this policy carefully.

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1. Refund Eligibility

a. Quality Issues: If you are dissatisfied with the quality of our products, please contact us within 24 hours of receiving your order with details and supporting evidence.

b. Order Errors: In the event of an error in your order, such as receiving the wrong item, please notify us immediately upon receipt.

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2. Non-Refundable Items

a. Personalized Items: Custom or personalized items are non-refundable unless there is a quality issue or an error on our part.

b. Delivery Issues: Refunds will not be issued for delays caused by factors beyond our control, such as traffic, weather, or incomplete or inaccurate delivery information.

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3. Refund Process

a. Notification: To request a refund, contact us at [contact@mcakeryy.com] with your order number, details of the issue, and supporting evidence.

b. Review: We will review your request and may require additional information to process your refund.

c. Refund Approval: Once your request is approved, the refund will be processed, and a credit will be automatically applied to your original method of payment within 7 business days.

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4. Cancellation Refund Policy

a. Cancellation Timeframe: If you cancel your order within 48 hours of placing it, you may be eligible for 50% refund.

b. Late Cancellations: Cancellations made after the specified timeframe may not be eligible for a full refund.

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5. Contact Information

For any questions or concerns regarding our Refund Policy, please contact us at [contact@mcakeryy.com].

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6. Changes to Refund Policy

Mcakeryy reserves the right to update or modify this Refund Policy at any time. The latest version will be posted on our website.

Thank you for choosing Mcakeryy! We strive to provide delicious treats and excellent customer service.